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Category Archives: Support & Hours

We all wish you a safe and wonderful 4th of July! If you find yourself rendering over the holiday weekend, we have you covered.

Happy 4th of July from Render Rocket!

Support hours for the holiday weekend.

4th of July. Limited support 8 am to 6 pm (pacific time)

5th of July back to regular weekend hours 10 am to 7 pm (pacific time)

For any technical issues or questions, be sure and use your support team who is on hand 7 days a week and can be reached at:

Contact support at support@renderrocket.com

Thank you for choosing Render Rocket - We appreciate you!

Hey Rocketeers! Check out our newly designed Support Page! Just launched and we hope you will like it as much as we do! Better organized to help new and returning customers find needed information quickly.

Render Rocket's New Support Page

Please take a moment and check our our new page and let us know what you think. The first 50 who send us their feedback using the “submit a request” feature will receive some free credits to use on their next project!

Happy Rendering Everyone!

Everyone here at Render Rocket is wishing each of your a wonderful and safe Thanksgiving Holiday!  WE are THANKFUL for you!

Should you need to render during the holiday; our support team will be available with limited hours of coverage:

Holiday Coverage

Thursday 11-28 and Friday 11-29
Support by Email Only (support@renderrocket.com)
10:00 am to 6:00 pm (Pacific Time)
*regular support hours will return on Saturday 11-30

Regular Support Hours

Monday – Friday 8:00 am to 10:00 pm (Pacific Time)
Saturday – Sunday 9:00 am to 7:00 pm (Pacific Time)
Email: support@renderrocket.com
Phone: 310-984-6877 (option 2)

Rendering over the holiday weekend?  We have you covered!    Support will be available on Monday, September 2nd, Labor Day with Holiday support hours,  9:00 am to 7:00 PM (Pacific Time).

Please send your support inquires to support@renderrocket.com Response times during holiday support may be longer than normal so please be patient.

  • Regular Support Hours : Monday through Friday 8:00 AM to 10:00 PM (Pacific Time)
  • Saturday – Sunday and Holidays: 9:00 AM to 7:00 PM (Pacific Time)

Thank you for choosing Render Rocket! Have a safe and wonderful Labor Day!

As those of you that have contacted us sometime in the last few weeks with questions may already know, we have a couple of additional customer support agents now that have been doing a great job helping get answers to everyone faster. Welcome to our two newest astronauts at Render Rocket, Paul and Mike!  Here to help you with all your questions they can be reached at support@renderrocket.com!

Your very own cloud-based
render farm.

Render Rocket is a self-service 3D render farm supporting Maya, Mental Ray, 3ds Max, V-Ray, Cinema 4D and Maxwell Render. Use our service for a single image or an entire animated feature. Flexible pricing options and quick setup let's you start rendering now.

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